27 years old - Product Manager Oberthur Card System

5 years of experience in consulting (3 years) & smart card industry (2 years)
(market sectors IT, Banking & Telecoms)

Fluent English - Master in Management & IT  + Business school 
(Project Management – Smart Cards - Computing – Marketing/Sales)

August 2005
August 2003

• Project management of several projects : prepaid platform launch, existing product modifications, new product development, tenders, new methodologies to develop and implement to manage projects.

• Prepaid banking card project : To identify business opportunities onto French market in order to specify and launch a prepaid platform for French banks (VISA members). Benchmark of Payroll success and GiftCard success in United States and in Spain.

• Market analysis of several markets : payroll, gift cards, expenditures,  …

• Project management of marketing studies : external consultants managed to realise qualitative and quantitative marketing studies.

• Project management of technical analysis (MOA teams) to specify product specifications, and analyse legal and technical barriers.

• Part of Working Groups within Cartes Bancaires and VISA organisations for French market and product development.

• Presenting projects to Bankers Working Groups within Carte Bleue.

• Purchasing card : definition and specification of the new product and GAP analysis.

• VISA Business : working with VISA EU in order to prepare French market study.

July August 2003

• Market analysis of Purchasing processes in companies.

•  Purchasing card market in France : interviews, consulting analysis, purchasing process description, competition analysis.

• Market players analysis : Purchasing card supplier (MasterCard, VISA, American Express), Electronic data exchanges, market places, software solutions.

• Marketing report for Purchasing card re positioning in French market (Purchasing Service stopped and new product developped).

 December 2002
Mai 2003

French major bank After Sales Operation
Consulting mission - Deployment project management

• Implementation of a new cheque payment system (Cheque Image Exchange)

• Training of point of sales staff (communication, leading change …)

• Deployment of the new system in bank's agencies in France . A week per regional agency. 14 trips realised during 4 months.

• Users feedbacks and financial analysis regarding debit / credit events

• Internal trainning :project management, banking cards operations in France, EMV, MasterCard, VISA, American Expresss networks and systems ...
• Pre Sales : pre sales actions and customer needs identification. 3 identified missions in  2003, 1 consultant recruited.
• Organisation : Part of internal groups working on a new marketing division.

GEMPLUS Card Intl France (smart card industry - Telecom and Banking business divisions)
1999 - 2002
Marketing Specialist

2000
2002

• Pre sales support : market analysis, sales tools, pricing …

• New services propositions for Mobile Network Operators :
  - Location based services (partnership Gemplus / ISMAP)
  - Analysis of logistic issues during a SIM renewal campaign
  - Corporate offer (Data and Voices services)

• Part of team in charge of tender coordination for SIM / services purchasing

• Northern Europe market analysis : trend, Churn, ARPU, innovative services …

• Participation to Marketing Product Definition groups

• Financial and marketing analysis on identified very large customers (Vodafone, Orange ).  

Marketing and Communication

1999
2000
Part time with
school

• Direct marketing actions coorindation (mailing, bus mailing, phoning, e mailing)

• Marketing and Communication tools coordination production : brochures, newsletter, presentations, PR materials.

• Customer seminar complete organisation for 130 people in Paris. "Mobile Internet Now" Telecommunication sector. 80.000 Euros. 4 months.

• Intranet Sales and Marketing development inside Gemplus.

• Particicipation to several internal projects : Siebel CRM integreation (earlier user in beta version), web store definition, supplier marke place ....

GEMPLUS UK  Marketing & Communication trainee

1999
5 months

• Exhibition organisation, Customer seminars organisation, PR coordination, Direct Marketing actions with Sales.

• Marketing and Feasibiliuty study to launch a web site dedicated to the English market.

NESTLE Paris  Supermarkets commercial 

1998 3 months

• PreSales, sales and merchandising.

• Market studies « Pet food and Pet care in France » (Friskies brand).

• Trainned to Nestle sales tool.

OTHERS EXPERIENCES

Between 1996 & 2001

• Promotion et commercial animations in supermarkets during week-end (Leroy Merlin, Castorama ...).

• Start Up experience. Internetre, web agency set up with 3 others young people www.internetre.com. Development and web hosting. Closed end of 2002.

• Active member of Student Unions and Junior Entreprise..

2001

Master Information technologies and Project Management

Institut Administration des Entreprises – Aix en Provence (DESS IAE)
Thesis : « GSM, GPRS & UMTS networks. Evolutive architecture for a services strategy.

2000

Services Marketing specialisation in a Business school

Ecole Supérieure de Commerce – Marseille (ESC)
Working part time in  Gemplus 1999 – 2000

1999

ETSI/GSM, GPRS & UMTS (Mobile telecom),STK (SIM card), EMV (banking cards), CMC7
(cheques system);

Start up experience setting up the company Internetre.com;
Business : conception, development & hosting of web sites
2001 Turnover  : 33 000 Euros / closed in  2002.